Developing Kingdom Leaders – Tom Yeakley

Taking the Mystery out of Leadership

Archive for the tag “Team leader”

Leaders and Interpersonal Communication

Either make the tree good and its fruit good, or make the tree bad and its fruit bad, for the tree is known by its fruit. You brood of vipers! How can you speak good, when you are evil? For out of the abundance of the heart the mouth speaks. The good person out of his good treasure brings forth good, and the evil person out of his evil treasure brings forth evil.   Matthew 12:33-35  ESV

Kingdom leaders are constantly communicating to those they lead and influence.  Developing the skill of interpersonal communication should be high on our ‘to do list.’  Here’s some practical ideas to that end.

  1. Remember:  We speak at a volume of 2, but are heard at a volume of 9!
  2. We are always communicating something. Even not communicating communicates something! Non-verbal communication is always happening.
  3. Think before you speak! Act; don’t react! You can’t take back something once it has been said… the effect will inevitably remain. A Russian proverb says, “Once a word goes out of your mouth, you can never swallow it again.”  Watch those text messages!!!!!
  4. No form of communication is simple. Even simple communication is complicated by many variables. Words do not have inherent meaning; we simply use them in certain ways… no two people use the same word exactly alike. Don’t assume that just because you told them they now understand!
  5. Communication does not happen in isolation. There are many contextual factors: psychological, relational, situational, environmental and cultural… all influence communications significantly.  Adjust your communication style to fit your audience!

 Tips for Understanding Non-verbal Communication

  1. Recognize that people communicate on many levels… facial expressions, eye contact, body posture, voice level, hand and feet movements, use of space/distance, body movements and placement, culture and appearance as they walk toward you.
  2. If a person’s words say one thing and their non-verbal message says another, you will tend to listen more to the non-verbal message … that is the correct decision.
  3. Non-verbal communication can provide up to 85% of the meaning of any conversation. Pay particular attention when doing interviews.
  4. Probe non-verbal communication during a conversation in which you need facts and believable statements. Again, the non-verbal may reveal more than the person’s spoken words.
  5. When leading a meeting or speaking to a group, recognize that non-verbal cues can tell you:        when you have talked long enough; when someone else wants to speak; and the mood of the group and their reaction to your remarks.

Becoming a skilled interpersonal communicator is a developmental goal for Kingdom leaders.  Start today!

Vision Casting

Effectively casting vision never comes to an end. It is a discipline.     Derwin Gray

Casting vision is one of the primary responsibilities of a leader and Kingdom leaders especially must align this vision with God’s eternal purposes.  In the quote above we are reminded that vision casting is an on-going process, not an event.

Vision is a faith statement about an unknown future that we see by faith.  Vision statements usually have a time horizon of 5-10 years out in front of our current reality.  Beyond 10 years it’s difficult to have a clear vision due to the rapidity of change and the multitude of unexpected influences that can impact the vision outcomes.

Good vision statements have three common characteristics: they are clear, concise and compelling.

First, they must be clear.  That is, the vision must be clear enough to see the destination or outcome.  An unclear vision makes it difficult for others to decide if they want to join with us or support it financially.

Secondly, they must be concise.  Vision statements that are too long or too complicated are not memorable or easily repeated.  Conciseness takes effort to choose exactly the right words that convey enough to help others visualize where we are going, but not so wordy that it seems complicated or confusing.

Lastly, good vision statements are compelling.  They demand a response from us.  They capture our hearts, not our heads.  They raise our sights to the future and inspire us to act.  They draw us to join in and help make that future vision a reality.  They are easy to recruit other to because they are big enough to allow room for many to join with us.

Casting vision is a primary job of the team leader.  You are the primary mouthpiece for the vision.  If you share an unclear vision then those around you will be even more unclear as they are forced to ‘translate’ what you have said into their context.

Vision much be repeated again and again, for it comes into and out of focus for those we lead.  Changing realities and ‘glorious opportunities’ can divert attention from what was once very clear, but now seems less important or even boring.  Keeping the vision before those we lead is a discipline that we develop as we lead, always reminding those around us of ‘why’ and ‘what’ we are about.

Vision – don’t leave home without it!

Leading with Courage – 5

Wait for the LORD; be strong, and let your heart take courage; wait for the LORD!               Psalm 27:14 (ESV)

The power of modeling courage is not hard to imagine.  One leader who leads courageously will encourage others to do the same.  You can be catalytic in your courageous leadership.  Below are several examples of courage that can serve to inspire and motivate you and others.

Abraham and the Offering of Isaac   (Genesis 22:1-24)

God chose to test Abraham by telling him to offer his only son as a burnt offering (v. 1-2).  Abraham displays courage immediately in his response as he rose early (v. 3) to assure completion of the journey.  After 3 days of travel he saw the mountain God led him to. He told the men traveling with him to stay behind as he and his son would worship and return to them (v. 5).  This statement not only displays his faith and hope but also the courage Abraham possessed to go alone to the mountain top to offer his only son.   Abraham’s immediate reward was the salvation of his son and God’s provision of a ram for offering instead (v. 13).  One can only imagine the impact on Isaac for the rest of his life.

Shadrach, Meshach, and Abednego   (Daniel 3)

The king, Nebuchadnezzar, made an image of gold (v. 1) for the province of Babylon to worship.  He assembled the residents and authorities to hear his proclamation (v. 4-6) commanding worship of this idol or death by being cast into a furnace of blazing fire. Once it was recognized that Shadrach, Meshach, and Abednego did not obey the proclamation (v. 12), King Nebuchadnezzar sent for them (v. 13).  Standing before the king, they were confronted with the king’s commands.  Without hesitation, bold in courage, they told Nebuchadnezzar that their God was above all others and able to rescue them, if he chose to do so, and that they would not worship his gods or images. The king responded in anger and had them thrown into the furnace (v. 23).  Because of their faithfulness and courage to give the king an honest answer, risking death, the Most-High God (v. 26) saved them and changed the life of the king and Babylon.

Perhaps you will not be asked to risk death or sacrifice a loved one, but life is full of challenges that call for courageous responses, especially for Kingdom leaders.  What challenge are you currently facing that needs a courageous response?  Lead with courage!

Pay Attention to Morale!

 

Morale is the greatest single factor in successful warfare.

     Dwight Eisenhower, Crusade in Europe  

Leaders who neglect the morale of those they lead will pay a big price and lose much momentum in the mission by just assuming that all is well.  Here’s several thoughts on how to maintain good morale.

Never underestimate the importance of your presence.  Just showing up with those you are leading does a great deal for their morale.  You being with them, paying individual attention to them, goes a long way to keeping morale high.  And when you visit with them, ask them questions about what they are learning, what the Lord has been teaching them, or what things you can be praying for them.  And when you do ask them, note their answers and be sure you pray over their requests.  Then, follow up with them in the future.  Your personal attention will mean a lot.

Loose lips sink ships – this phrase originated during WW2 to remind all to beware of unguarded talk.  So too for leaders who carelessly talk about things that can breed distrust or fear in the minds of those they lead.  Think about what you are saying and guard you lips on topics that can distract or create undue fear of the future.  Rather, use your words to point people to Christ, our hope in Him, and His promise to see us through and never leave us.

Rumors spread like wildfires and when any unfounded rumor comes to your attention address it fully and quickly.  Don’t assume that it will just die on its own.  Rumors have ways of growing into wildfires of fear and can create full-blown panic if not addressed.

Any lack of communication from leadership and people tend to think the worst.  This can be true of an individual or a group.  Make it your habit to regularly keep those you lead informed.

Affirm, affirm, affirm!!  You speak at a volume of 3 but are heard at a volume of 9 because you are the leader.  Use this reality to benefit others!  Don’t flatter but affirm!  Find someone doing something right and tell them about it!

Do you know the morale of your troops?  Are they hearing from you regularly?  Are you out among them?

Breaking Gridlock!

So, you have delegated authority to another to execute some well-defined responsibility.  They have been faithful to carry out the responsibility to the best of their ability, but now, a problem has arisen.  They’re stuck and can’t seem to move it any further.  You determine it’s not for lack of effort, but they can’t move ahead without some additional help.  What to do?

You’re sensitive to the impulse just to jump in and solve a problem that needs fixing, not wanting to micro-manage a situation.  And you want to maximize this delegated responsibility to grow the person.  Taking the pressure off them removes some of God’s best training moments as they wrestle with seeking Him and asking for His help (not yours).

But when is it appropriate to enter back into this gridlock and get things unstuck?  Here’s a couple of guidelines that can help.

1.  Remember that there is a difference between delegating authority to another and having their authority recognized by others – especially if they are leading their peers.  You may have that recognized final authority, but their peers may not.

2.  Don’t be too quick to jump in and solve something for someone you’ve given responsibility to, unless there is a pending deadline that demands action now.  Let them try to move it themselves and see the Lord do what only He can do.  We want them dependent on Him, not you.

3.  Having done the above, there are times when you have to engage in situations and get things unstuck, breaking gridlock between two or more opinions and bringing alignment (and hopefully agreement) to move forward.  The important thing is that all parties feel well listened to and taken seriously.  But, having done so, we still may not agree.

4.  When you re-engage and bring your authority to break the impasse, you can be viewed as a dictator who only wants to get his/her own way.  You can mitigate this by saying something like, “We have to move this forward, so here’s what I’d suggest.  Let’s do ‘x’ for the next (period of time) and then stop to re-evaluate the results.”  So, you are communicating that this is not the end of it all.  We are going to try to go this direction for a period and then stop to see if we are getting the outcomes we hoped for.  You show sensitivity, teachability, and yet a desire to move this ahead.

5.  Once you’ve communicated the decision and all understand that we all will align to this new direction, your job it not done.  Keep the responsibility with the one you delegated to.  Don’t take it back.  Let them see it through to completion.

6.  Set some calendar reminder with all involved as to when we will re-evaluate this decision and its outcomes.  This helps remove angst for those who may feel like they ‘lost’ and shows you are serious about this future review and not just saying something to assuage their feelings.

Break the gridlock when necessary.  But do it wisely!

Leadership Team Dynamics

And he said this plainly. And Peter took him aside and began to rebuke him. But turning and seeing his disciples, he rebuked Peter and said, “Get behind me, Satan! For you are not setting your mind on the things of God, but on the things of man.”   Mark 8:32-33  ESV

Wow!  The key team member openly rebukes the team leader – albeit Peter ‘took him aside’ out of deference to His leadership no doubt.  Jesus in turn rebukes Peter with the others looking on – quite the public chastisement.   Yet, neither interaction destroyed the personal relationship or the team dynamics.

Shortly thereafter, we see this interaction: “And they were bringing children to him that he might touch them, and the disciples rebuked them. But when Jesus saw it, he was indignant and said to them, “Let the children come to me; do not hinder them, for to such belongs the kingdom of God.”   Mark 10:13-14  ESV  Jesus was indignant with the Twelve for their over-zealous crowd control – stopping the little children from coming to Him. He corrected their behavior in no uncertain terms.

Last we see this interaction among the Twelve: “And he said to them, “What do you want me to do for you?” And they said to him, “Grant us to sit, one at your right hand and one at your left, in your glory.” …  And when the ten heard it, they began to be indignant at James and John.  Mark 10:36-37, 41  ESV

James and John were making a power play to move ahead of the other ten on the team.  The ten heard of it and rightly became upset with the two brothers.  Jesus calms the situation by reminding them all that Kingdom positions were not His to grant.  He then uses it as a teaching opportunity for what leadership values are important for Kingdom leaders.

These three incidents give insight into the team dynamics of Jesus and the Twelve.  These incidents occur during the final year of His ministry with them.  They had been through a lot together, yet still there were stretching times as they related.  But, through it all the team did not break up or dissolve, nor did Jesus ‘fire’ the team. They just worked through it together.

They were free to have open disagreements among themselves and with Him as the team lead.  He was secure enough to embrace these conflicts, correct where necessary, be stern and direct when called for, and then use it to further their development as Kingdom leaders.  He did not shy away from conflict, rather, He moved towards it as an opportunity to further their growth.

How’s your team dynamics?  Do your team members have freedom to openly disagree or are they talking outside of the team meetings, afraid to say what they really think?  You, the team leader, set the tone and create the environment.

Communicating with Word Pictures

“Everyone then who hears these words of mine and does them will be like a wise man who built his house on the rock.  And the rain fell, and the floods came, and the winds blew and beat on that house, but it did not fall, because it had been founded on the rock.”    Matthew 7:24-25  ESV

Communicating well can be difficult for Kingdom leaders.  “What we have here is a failure to communicate” is heard all too frequently.  As a team leader you are often casting vision and futuristic concepts that for you may seem crystal clear, but for your hearers they are a thick fog.  How can you cut through the fog and help those around you see it as clearly as you do?

One key to good communication, especially when dealing with abstract or complex topics is to learn to speak in word pictures.  Taking the complex and ‘putting a handle’ on it so that it is easy to grasp is a learned skill.  Like all skills, you can get good at it and when you do, you will find yourself being quoted because your communication is memorable.

Note how Jesus ended His most famous sermon – the Sermon on the Mount.  In the reference above He closed with a word picture of a person building a house on two different types of foundations.  The key word is “like” which introduces the simile that follows.  Those who hear His words and obey them are ‘like’ a wise man who built on a rock.  ‘Like’ transitions from concept to word picture that makes the abstract more concrete in the minds of His audience.

As you talk about your mission and vision, learn to use word pictures, similes that will help your audience better understand and remember key points and concepts.  Here’s an example that I use to explain the difference between mission and vision for Kingdom leaders.

Mission Statement –  This answers the question, “Why do we exist?”  This is first and foremost in strategic leading.  It’s like a picture frame on the wall of the Kingdom that separates and defines who we are from what others are.  It is our task and our identity.

Vision Statement  –  This is where we want to go in the future – our destination.  It is the picture of the future of our desired future state that we see by faith.  It’s the picture that is placed into the picture frame of our mission.  It is this future vision that we will begin to work towards and bring into reality by His grace and power.

Train yourself to communicate in simple, easy to understand word pictures.  Your influence will grow and your communications will ‘stick.’

Clarify the Mission

“Saul, Saul, why are you persecuting me?” And he said, “Who are you, Lord?”  And he said, “I am Jesus, whom you are persecuting.  But rise and enter the city, and you will be told what you are to do.”    Acts 9:4-6   ESV

Paul was on his way to Damascus to take any Jewish believers back to Jerusalem as prisoners when the Lord Jesus appeared to him on the road outside of the city.  Note the short response from Jesus to his inquiry as to who was speaking, immediately followed by a command to get up, go into the city and wait to be told what to do.

Within the next three days, having been blinded by the vision on the road, Paul is praying and waiting.  Ananias, a local resident of Damascus and a disciple, receives a vision himself to go and pray over Paul so that he may again be able to see.  After some questioning, the Lord assures Ananias of Paul’s mission – “…he is a chosen instrument of mine to carry my name before the Gentiles and kings and the children of Israel.” (Acts 9:15  ESV)  When recounting his conversion years later, Paul recalls, “And I said, ‘What shall I do, Lord?’ And the Lord said to me, ‘Rise, and go into Damascus, and there you will be told all that is appointed for you to do.’”  (Acts 22:10  ESV)

Several years after his conversion, while visiting Jerusalem, Paul had another vision in the temple regarding his mission.  The Lord said to him, “‘Make haste and get out of Jerusalem quicklyGo, for I will send you far away to the Gentiles.‘”

These are but a few examples of the mission-task assigned to Paul to take the gospel to the Gentiles (non-Jews).  The Lord stated and restated the nature of his mission multiple times and in multiple ways.  There was little doubt or ambiguity of what Paul was being asked to do.

The Lord’s assigning of the task to Paul is an excellent example of how to communicate mission.  Good leaders clarify the task for those they are leading.  They state the mission clearly, succinctly and in multiply ways so that there is no doubt about what all are trying to accomplish.

Is your mission clear to you as you fill your days and weeks with much activity?  Is the mission clear for those you are leading?  If not, it is your responsibility to make it clear.

“A mist in the pulpit is a fog in the pew!”     source unknown

7 Manifestations of Godly Wisdom – 5

But the wisdom that comes from heaven is first of all pure; then peace-loving, considerate, submissive, full of mercy and good fruit, impartial and sincere.       James 3:17   NIV 1984

The complexity of leadership in today’s ever-changing contexts calls for wisdom from above.  Kingdom leaders desperately need wisdom as they face the many challenges of our fast-paced world.

But, what does godly wisdom look like?  James describes seven characteristics that paint a picture for Kingdom leaders on how to gauge your leadership (and others) against the standards of wisdom from heaven.

The fifth manifestation of God’s wisdom is that it’s full of mercy and good fruit.

Leaders with this wisdom have compassion for the hurting and seek to help others in their difficulties.  As they move through life and leadership they are sensitive to those around them who are hurting and, when appropriate, move to bring healing.  They model the life Jesus described in the parable of the Good Samaritan.  (see Luke 10:25-37)

This type of wisdom loves others unconditionally as God loves us.  Wise leaders are able to separate the person from their performance.  They love others just as they are and they seek to enable and empower them to reach their potential for greatest contribution in the Kingdom.

Godly wisdom does what is right, not what is culturally expected or expedient.  They do not seek to offend, being very aware of possible cultural offenses, trying to minimize them so that the only stumbling block is Jesus and not the messenger.  Wise Kingdom leaders courageously speak the truth in love and entrust themselves and their leadership to God for the outcomes.

Wise Kingdom leaders live a life that is blameless and do not give others opportunity for slandering the King or His Kingdom.  They seek to live a life that is above reproach.  (see Titus 1:6-7)

Wise leaders are full of mercy and bear godly fruit.

You did not choose me, but I chose you and appointed you that you should go and bear fruit and that your fruit should abide…   John 15:16   ESV

Optimistic or Delusional?

What then shall we say to these things? If God is for us, who can be against us?    Romans 8:31   ESV

Perhaps you’ve heard it said, “One with God is a majority.”  Thinking realistically, this is very true.  But, living this truth can be a very different reality.

Part of strategic leadership is thinking and planning ahead with a good understanding of risk assessment.  The inexperienced idealist would simply ignore perceived risk, plan and execute those plans hoping that it all works out well.

Proverbs 22:3 says, “The prudent sees danger and hides himself, but the simple go on and suffer for it.”  Prudence, a component of godly wisdom, assesses risk, and if judged to be too great, seeks protection from it.  The simple person sees the risk also, but ignores it and pays the price.

The question is how to evaluate risk?  All of life is a risk, for none of us knows for certain about tomorrow, next week or next year.  We don’t even know with absolute certainty our next breath!  As Kingdom leaders, what do we do to wisely assess risk and then act accordingly?

First, we acknowledge our limitations in knowing with any degree of certainty what the future holds.  We acknowledge how dependent we are on the Lord to guide us, give us insight and discernment as we plan, and wisely choose courses of action that are pleasing to Him. This self-awareness should move us to prayer and listening to His Spirit as He guides us.

Second, we seek what information we can to learn of the risks that we face.  Some will be clearly visible and some not so.  Risk is assessed in light of the potential impact on our mission.  Scenario planning can be helpful in thinking what courses of action might be available if things go poorly.  Hope for the best, but plan for the worst.

Third, make your decision by faith in trusting the Lord that He is with you and will never leave you.  He and His resources will be with you.  And should things not go as well as hoped for, you know that He has control of it all and will use it for good – for you and for His purposes in and through you.  Romans 8:28

Lastly, should things really go poorly, we must be flexible enough to change our plans.

Leading is risky business!  How’s your risk assessment?

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