Developing Kingdom Leaders – Tom Yeakley

Taking the Mystery out of Leadership

Archive for the tag “Strategic leading”

19 Oct 2015

Leading Change

John Kotter has written a foundational book on the subject of leading organizational change titled simply, “Leading Change.”  One of the primary obstacles leaders must overcome is the sense of complacency that sees little need to change.

Here’s Kotter’s thoughts on how to overcome such complacency.

ESTABLISHING A SENSE OF URGENCY
“With urgency low, it’s difficult to put together a group with enough power and credibility to guide the effort or to convince key individuals to spend the time necessary to create and communicate a change vision.  People will find a thousand ingenious ways to withhold cooperation from a process that they sincerely think is unnecessary or wrongheaded…In this complacency-filled organization, change initiatives are dead on arrival.

SOURCES OF COMPLACENCY
“Nine reasons help explain this sort of complacency.

(1)  No highly visible crisis existed.
(2)  That meeting was taking place in a room that screamed “success.”  The subliminal message was clear; we are rich, we are winners, we must be doing something right.  So relax.  Have lunch.
(3)  The standards against which these managers measured themselves were far from high.
(4)  The organizational structure focused most people’s attention on narrow functional goals instead of broad business performance.
(5)  The various internal planning and control systems were rigged to make it easy for everyone to meet their functional goals.
(6)  Whatever performance feedback people received came almost entirely from these faulty internal systems.  Data from external stakeholders rarely went to anyone.
(7)  When enterprising young employees went out of their way to collect external performance feedback, they were often treated like lepers.
(8)  Complacency was supported by the very human tendency to deny that which we do not want to hear.  Most of us, most of the time, think we have enough challenges to keep us busy.  We are not looking for more work.  So when evidence of a big problem appears, if we can get away with ignoring the information, we often will.
(9)  Those who were relatively unaffected by complacency sources 1-8 and thus concerned about the firm’s future were often lulled back into a false sense of security by senior management’s “happy talk”.

“Big egos and arrogant cultures reinforce the nine sources of complacency. Never underestimate the magnitude of the forces that reinforce complacency and that help maintain the status quo.”

Are you seeking to lead a change process that is finding it difficult to get traction or overcome inertia?

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28 Sep 2015

Leadership Jazz – 4

How does a leader ensure good, creative work and how does a leader effectively lead creative people?  Max DePree in his work, “Leadership Jazz” reminds us of the following related principles.

“1. How does a leader approach the process for creative work?
A leader protects unusual persons from the bureaucracy and legalism so ensconced in our organizations.

“A leader works with creative people without fear.

“While respecting them, a leader is wary of incremental changes.  Don’t let small changes—perfectly good in their own right—replace true creativity and real innovation.

“A leader arranges for projects to proceed along a narrowing path.

“In the end, true innovation will never be a democratic event–it’s just too risky for group-think.  Majorities seldom vote to change.  A small group of accountable leaders together with the creative people involved must make the decision and take the risk.

“Peter Drucker once said:  ‘When you have a real innovation, don’t compromise.’

“A leader paves the way for change.

“2. What do creative people need to be fruitful in the worlds of organizations?  First they need access to (even intimacy with) senior leadership.

“Creative work needs the ethos of jazz.

“It matters a great deal how leaders give work to gifted followers.

“Creative people, like the rest of us, need constraints.

“A leader needs to give creative people license to be contrary.

“Leaders welcome the committed skeptic, who wants to be held accountable and demands a share of the risk.

“Leaders give odds to creative people that their work will get to market.

“Creative people need a fundamental level of trust from leaders.

“The work of creative people is only part of a whole; it cannot be taken in isolation.

“Finally, creative people need to work with others of equal competence.

“3. What should a leader be careful about when dealing with creative people?  First, a leader will be careful about the utilitarian self-concept so much in favor with administrators.

“Second, just as moving up in the hierarchy does not confer competence, so organizational power does not guarantee wisdom.

“Be wary of setting out to win prizes.

“Good work is the goal; recognition is a consequence.

“A last caution: Don’t fail to give credit.  People who through their unusual gifts bring change and innovation and renewal to organizations need to be identified.”

Are you leading well those creative people around you?  Are you encouraging or stifling their creativity?  Have you defined their contribution and identified their boundaries?

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21 Sep 2015

Leadership Jazz – 3

Max DePree has the following to say about leading from beliefs, values, and vision in his excellent work titled, “Leadership Jazz.”

“From a leader’s perspective, the most serious betrayal has to do with thwarting human potential, with quenching the spirit, with failing to deal equitably with each other as human beings.

“Beliefs and values are the footings on which we build answers to the questions, “Who matters?” and “What matters?”  The promises we make as leaders must resonate with our beliefs and values.

“It behooves us, then, to find our voices.  Leaders must speak to followers; we must let them know where and how we stand on the important issues.

“Vision is the basis for the best kind of leadership.  A vision exists somewhere when teams succeed.  Instinctively, most of us follow a leader who has real vision and who can transform that vision into a meaningful and hopeful strategy.

“Another fragile facet of a leader’s character is what I call an eagerness for the fray. The best leaders I know are always anxious to get to the job at hand, to do what they are there to do.

“Real preparation consists of hard work and wandering in the desert, of much feedback, much forgiveness, and of the yeast of failure.

“Moving up in the hierarchy does not confer competence.

“The only appropriate response to a promotion is ‘Good grief, have I got a lot to learn now!’

“Success tends to breed arrogance, complacency, and isolation.  Success can close a mind faster than prejudice.”

A leader’s communication, both verbal and written, will focus those around them on various issues.  Pick and choose your communication topics to ensure that your influence is focused on those issues that are most strategic and important for the mission at this time.

What are you communicating about?  What are your followers focusing on as a result of your communications?

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17 Aug 2015

Leadership is an Art – 3

Here’s a final thought from Max DePree’s classic leadership book, “Leadership is an Art.”

“In addition to all of the ratios and goals and parameters and bottom lines, it is fundamental that leaders endorse a concept of persons. This begins with an understanding of the diversity of people’s gifts and talents and skills.

“Understanding and accepting diversity enables us to see that each of us is needed. It also enables us to begin to think about being abandoned to the strengths of others, of admitting that we cannot know or do everything.

“When we think about leaders and the variety of gifts people bring to corporations and institutions, we see that the art of leadership lies in polishing and liberating and enabling those gifts.”

One of our primary leadership functions is the development of those we lead.  This development must be intentional, seeking to maximize a person’s contribution to the mission.  This development must be individualized, with forethought given to opportunities and personal needs.

Are you developing those you are leading or just hoping that with the passing of time and more experience that they will be developed as better leaders?  It has been said, “Experience is not the best teacher, but it is evaluated experience that truly develops leaders.”  Give feedback to those you lead and they will be better leaders.

 

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10 Aug 2015

Leadership is an Art – 2

A friend reminded me of the following, “Tom, there comes a time in everyone’s life when you become the one who gets to tell the history.”  With aging comes responsibility to pass to the next generation the stories that represent the values of the community.

Here are some additional thoughts on communication from Max DePree is his great leadership book, “Leadership is an Art.”

“Every family, every college, every corporation, every institution needs tribal storytellers.  The penalty for failing to listen is to lose one’s history, one’s historical context, one’s binding values.  …without the continuity brought by custom, any group of people will begin to forget who they are.

“We intend to make a contribution to society.  We wish to make that contribution through the products and services we offer, and through the manner in which we offer them.  In an era of high technology we wish to be a “high-touch” company that makes the environmental connection between persons and technology in the markets we choose to serve.  We intend to be socially responsible and responsive…

“Good communication is not simply sending and receiving.  Nor is good communication simply a mechanical exchange of data.  No matter how good the communication, if no one listens all is lost.  The best communication forces you to listen.

“The right to know is basic.  Moreover, it is better to err on the side of sharing too much information than risk leaving someone in the dark.  Information is power, but it is pointless power if hoarded.  Power must be shared for an organization or a relationship to work.

“Plato said that a society cultivates whatever is honored there.  Let us make no mistake about what we honor.

“An increasingly large part that communication plays in expanding cultures is to pass along values to new members and reaffirm those values to old hands.”

How’s your storytelling?  How’s your communication skill?  Are you intentional about the stories you tell that will reinforce key principles and values that you wish to pass to the next generation?  Are you self-aware when talking to others you are influencing about the principles and values you are communicating?

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03 Aug 2015

Leadership is an Art

Max DePree in his classic work titled, “Leadership is an Art” had the following thoughts regarding a basic definition of leadership.

“The first responsibility of a leader is to define reality.  The last is to say thank you.  In between the two, the leader must become a servant and a debtor.  That sums up the progress of an artful leader.

“Leaders don’t inflict pain, they bear pain.

“The measure of leadership is not the quality of the head, but the tone of the body.  The signs of outstanding leadership appear primarily among the followers.  Are the followers reaching their potential?

“Leaders are also responsible for future leadership.  They need to identify, develop, and nurture future leaders.

“Leaders owe people space, space in the sense of freedom.  Freedom in the sense of enabling our gifts to be exercised.  We need to give each other the space to grow, to be ourselves, to exercise our diversity.

“Another way to think about what leaders owe is to ask this question:  What is it, without which this institution would not be what it is?  Leaders are obligated to provide and maintain momentum.  Leadership comes with a lot of debts to the future.

“Leaders are responsible for effectiveness.  Much has been written about effectiveness—some of the best of it by Peter Drucker.  He has such a great ability to simplify concepts.  One of the things he tells us is that efficiency is doing the thing right, but effectiveness is doing the right thing.

“To be a leader means, especially, having the opportunity to make a meaningful difference in the lives of those who permit leaders to lead.”

Leadership is an art to be developed over time.  It is attention to  development of ourselves, seeking to be the best leader we can be.  And the amazing thing is that the Lord allows us to ‘practice’ on His people.  This should serve as a good reminder that we are not that important in the total equation.

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15 Jun 2015
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The Leadership Wake

Henry Cloud has described what he calls the ‘leadership wake’ that all leaders leave behind them as they exercise their leadership. Just as a boat moving through the water leaves a wake (trace) behind it of two waves, so too leaders leave behind them the impact of their influence.

On one side of the leadership wake we have the ‘wave’ of mission or task. It is the reason we have a need for leaders – a mission or a task needs to be done. A leader is identified to help set a direction forward, align resources, cast vision, and manage the work of people in order to accomplish the mission.

A good leader when looking behind them at one side of their personal leadership wake would hope to see mission after mission, task after task, accomplished, completed, and finished for the glory of God. It is often the reputation of being a leader who gets things done that draws the attention of other leaders and encourages them to give you more responsibilities. The reward for good leadership is more responsibility!

But there is a second wave on the other side of the ‘leadership boat’ that is equally important for Kingdom leaders. That side of the wake is people. We want to see people thriving under our leadership influence, not surviving their time with us. Too often we see mission accomplished on one side and forget to look at the other side of the wake. Do we see people thriving or struggling? Are we creating a healthy and attractive environment where people are operating in their strengths and growing in their contributions?

The good Kingdom leader is looking at both sides of their personal leadership wake. They are taking note of whether the job given is accomplished and accomplished well. They are also noting whether people are thriving under their leadership. 360 reviews can be very revealing when direct reports are given opportunity to evaluate their leaders.

Much of Kingdom leadership is leading volunteers. And because this is mostly a volunteer army they have a vote on whether or not to serve under our leadership. Good leaders have volunteers who continue to ‘re up’ with them to serve again and again. Volunteers can ‘vote with their feet’ and leave if we are not leaving behind us a leadership wake that is healthy and attractive.

Have you looked behind you recently? Are you looking at both sides of the boat?

Posted in #2 BE - Who a Leader Is, #3 DO - What a Leader Does and tagged , , , , , , ,
01 Jun 2015
5 Comments

Leaders and Crisis

Life and leadership bring crisis moments whether we are expecting them or not. They just happen! This reality should prepare us to address them when they show up. But we are often taken by surprise when a crisis interrupts our plans. Crises are not something to be dreaded, but rather embraced.

The following are several thoughts on how to face up to your next leadership crisis:
1. Adjust your attitude! This current crisis is an opportunity for your personal growth as a leader as you address this latest ‘disaster.’ Rather than fearing this crisis, embrace it and look for the Lord to help you not only conquer the problem, but also turn this into a hidden blessing.

2. Move towards it now! It will not solve itself! If ignored, it will probably grow worse, bigger, more ominous, or ripple out to influence more people. Just as David ran towards Goliath (see 1 Sam. 17:48), move towards this threat and engage!

3. Do not delegate your problems to someone else on your team. Others can ‘smell’ that kind of lack of courage or unwillingness to deal with something that is messy.

4. While not delegating the crisis to another, loop in some others for help. You continue to run point on the crisis, but by bring in others for help they too will grow from the experience and their contributions will often help bring about a better solution than if you handled it all yourself.

5. Look for the best solution to the problem, not just the quickest or easiest. One practical discipline that I have tried to develop in this area of problem solving is to force myself to come up with several possible solutions, not just one. But doing this I am often pushing myself to think more deeply or broadly to different, more creative ways to solve the issue. The final action is often some combination of several possible solution scenarios.

6. Expect God to help you. He has promised to never leave you or forsake you (Mat. 28:20). Look to Him in the midst of seeking a way forward. The prayer of Jehoshaphat in 2 Chron. 20:12 is instructive, “Lord… we do not know what to do, but our eyes are on you.”

7. When the crisis abates, and it will, be sure to give thanks for deliverance from the current mess. An ungrateful spirit is disappointing to others serving with you and revealing about our hubris as if we were the ones who really solved the issue.
Crises come and crises go. Your either in the midst of one right now or one is coming soon. Get ready! One person’s crisis is another person’s ‘opportunity.’

Posted in #2 BE - Who a Leader Is, #3 DO - What a Leader Does and tagged , , , , , , , ,
13 Apr 2015
1 Comment

What’s So Bad About Hierarchy?

Much of the ‘prevailing wind’ today in organizational leadership is blowing towards the ‘flat organization’ – that is, the fewer the leadership levels we have in an organizational structure, the better that organization will be able to accomplish the mission or task.  ‘Bureaucracy’ is a bad word which implies sluggishness, bloated and wasteful budgets, unmotivated people, and a lack of creativity or willingness to adapt and change.

While the above characteristics of hierarchy, as presently practiced, are true in many organizations, it does not have to be so.  Hierarchy in and of itself is morally neutral – it’s not good, bad, or purple.  A hierarchical structure is no better or worse than a flat organizational structure that has fewer levels of leadership.  Good leaders within a hierarchical structure can unleash creativity, innovation, spawn organic movement, empower entrepreneurs, and stimulate growth.  The structure is not the issue, but rather those within the structure who are setting direction and making decisions that make it good or bad.

There are two important reasons for hierarchy:  health and complexity.  By ‘health’ we mean the health of the individuals within the organization.  We want those we are leading to thrive under our leadership, not just survive.  Leadership is not just about accomplishing mission together, it is also about caring well for those we lead.  Having a large span of leadership with too many direct reports will not allow us the capacity to truly ‘know well the condition of our flocks’ (see Proverbs 27:23).

With increasing complexity of mission comes the need for more leadership capacity.  A large task, with multiple facets, demands the contribution of many people.  These people need a common purpose, clear vision, doable jobs, and accountability for their contributions.  This oversight is good stewardship and need not be restrictive.  It’s how this leadership is done that is key!

We have an example from King David in 1 Chronicles 27 as we see how he organized his kingdom.  40+ leaders are mentioned with their respective responsibilities – army commanders, family heads, property managers, an executive team, and spiritual advisers all contributed to David’s leadership capacity.   The size and complexity of the kingdom required good leaders with many varied, intersecting responsibilities.

So, the next time we are tempted to criticize hierarchy, let’s pause a moment and think.  Is it the structure or is it the leaders within that structure that makes it a challenge?  Mankind keeps looking for better structures, but God keeps looking for better leaders!  May it begin with us!

Posted in #1 KNOW- How a Leader Thinks, #3 DO - What a Leader Does and tagged , , , , , , , ,
23 Mar 2015

Leading a Change Process

No leader is satisfied with the status quo. All leaders want to bring change. John Kotter in his modern classic, Leading Change (p 21) urges 8 Steps in the Process of Leading Change.

1. Establish a sense of urgency
• Examine performance against goals
• Identify and discuss crises, potential crises, or major opportunities

2. Create a guiding coalition
• Form a group with enough power to lead the change
• Form the group into a team

3. Develop a vision and strategy
• Create a vision to help direct the change effort
• Develop strategies for achieving that vision

4. Communicate the change vision
• Use every vehicle possible to constantly communicate the new vision and strategy
• Have your guiding coalition model the expected attitudes and behaviors

5. Empower broad-based action
• Get rid of obstacles to the change
• Change systems or structures that undermine the change vision
• Encourage risk-taking and nontraditional ideas, actions and events

6. Generate short-term wins
• Plan for visible improvements in performance, or “wins”
• Create those wins
• Visibly recognize and reward people who made the wins possible

7. Consolidate gains and produce more change
• Used increased credibility to change all systems, structures and policies that don’t fit together and don’t fit the transformation vision
• Hire, promote and develop people who can implement the change vision
• Reinvigorate the process with new projects, themes, and change agents

8. Anchor new approaches in the culture
• Create better performance by implementing the change initiative
• Articulate the connections between new behaviors and organizational success
• Develop means to ensure leadership development and succession

What change are you currently seeking to bring about? Where are you in relationship to the above eight steps? What do you need to do to move forward in your own change process?

Posted in #3 DO - What a Leader Does and tagged , , , , , ,

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